{"id":66,"date":"2026-08-25T15:59:00","date_gmt":"2026-08-25T15:59:00","guid":{"rendered":"https:\/\/indigo-mesa.online\/?page_id=66"},"modified":"2026-08-25T15:59:00","modified_gmt":"2026-08-25T15:59:00","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/indigo-mesa.online\/?page_id=66","title":{"rendered":"PRIVACY POLICY"},"content":{"rendered":"<p class=\"ds-markdown-paragraph\"><strong><span class=\"\">Last Updated:<\/span><\/strong><span class=\"\">\u00a0August 25, 2026<\/span><\/p>\n<p class=\"ds-markdown-paragraph\"><strong><span class=\"\">Indigo Mesa Online<\/span><\/strong><span class=\"\">\u00a0(&#8220;we,&#8221; &#8220;us,&#8221; or &#8220;our&#8221;) operates the website\u00a0<\/span><a href=\"https:\/\/indigo-mesa.online\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span class=\"\">indigo-mesa.online<\/span><\/a><span class=\"\">\u00a0(the &#8220;Site&#8221;). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.<\/span><\/p>\n<p class=\"ds-markdown-paragraph\"><span class=\"\">We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).\u00a0<\/span><\/p>\n<hr \/>\n<h2><span class=\"\">1. Who We Are<\/span><\/h2>\n<p class=\"ds-markdown-paragraph\"><strong><span class=\"\">Data Controller:<\/span><\/strong><span class=\"\">\u00a0Indigo Mesa Online<\/span><\/p>\n<p class=\"ds-markdown-paragraph\"><strong><span class=\"\">Address:<\/span><\/strong><span class=\"\">\u00a047 MacDonald St, Birmingham B5 6TG, United Kingdom<\/span><\/p>\n<p class=\"ds-markdown-paragraph\"><strong><span class=\"\">Email:<\/span><\/strong><span class=\"\">\u00a0<\/span><span class=\"\">indigo-mesa.online@gmail.com<\/span><\/p>\n<p class=\"ds-markdown-paragraph\"><strong><span class=\"\">Telephone:<\/span><\/strong><span class=\"\">\u00a0+441216666016<\/span><\/p>\n<p class=\"ds-markdown-paragraph\"><span class=\"\">For the purposes of the UK GDPR, we are the data controller responsible for the personal data we collect and process. Our registered address is as stated above.\u00a0<\/span><\/p>\n<hr \/>\n<h2><span class=\"\">2. What Personal Data We Collect<\/span><\/h2>\n<p class=\"ds-markdown-paragraph\"><span class=\"\">We may collect the following categories of personal data:<\/span><\/p>\n<p class=\"ds-markdown-paragraph\"><strong><span class=\"\">Data You Provide to Us:<\/span><\/strong><\/p>\n<ul>\n<li>\n<p class=\"ds-markdown-paragraph\"><strong><span class=\"\">Contact Information:<\/span><\/strong><span class=\"\">\u00a0Name, email address, telephone number, and any other information you choose to provide when contacting us via email, phone, or through contact forms on our Site.<\/span><\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\"><strong><span class=\"\">Transaction Data:<\/span><\/strong><span class=\"\">\u00a0If you purchase goods or services, we may collect billing address, delivery address, payment information, and order details.<\/span><\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\"><strong><span class=\"\">Account Information:<\/span><\/strong><span class=\"\">\u00a0Username, password, and preferences if you create an account on our Site.<\/span><\/p>\n<\/li>\n<\/ul>\n<p class=\"ds-markdown-paragraph\"><strong><span class=\"\">Data Collected Automatically:<\/span><\/strong><\/p>\n<ul>\n<li>\n<p class=\"ds-markdown-paragraph\"><strong><span class=\"\">Technical Data:<\/span><\/strong><span class=\"\">\u00a0IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Site.<\/span><\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\"><strong><span class=\"\">Usage Data:<\/span><\/strong><span class=\"\">\u00a0Information about how you use our Site, products, and services, including pages visited, time spent on pages, clickstream data, and referral URLs.<\/span><\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\"><strong><span class=\"\">Cookies and Tracking Technologies:<\/span><\/strong><span class=\"\">\u00a0We use cookies and similar tracking technologies to enhance your experience, analyse traffic, and personalise content. For more information, please see our Cookie Policy.\u00a0<\/span><\/p>\n<\/li>\n<\/ul>\n<p class=\"ds-markdown-paragraph\"><strong><span class=\"\">Data from Third Parties:<\/span><\/strong><br \/>\n<span class=\"\">We may receive personal data about you from third-party service providers, such as analytics providers (e.g., Google Analytics), payment processors, and advertising networks.<\/span><\/p>\n<hr \/>\n<h2><span class=\"\">3. How We Use Your Personal Data<\/span><\/h2>\n<p class=\"ds-markdown-paragraph\"><span class=\"\">We process your personal data for the following purposes:<\/span><\/p>\n<div class=\"ds-scroll-area ds-scroll-area--show-on-focus-within ds-scroll-area--enabled _1210dd7 c03cafe9\">\n<div class=\"ds-scroll-area__gutters\">\n<div class=\"ds-scroll-area__horizontal-gutter\"><\/div>\n<div class=\"ds-scroll-area__vertical-gutter\"><\/div>\n<\/div>\n<table>\n<thead>\n<tr>\n<th><strong><span class=\"\">Purpose<\/span><\/strong><\/th>\n<th><strong><span class=\"\">Lawful Basis<\/span><\/strong><\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td><span class=\"\">To provide and maintain our Site and services<\/span><\/td>\n<td><span class=\"\">Contractual necessity (Article 6(1)(b))<\/span><\/td>\n<\/tr>\n<tr>\n<td><span class=\"\">To process and fulfil orders, including delivery and returns<\/span><\/td>\n<td><span class=\"\">Contractual necessity (Article 6(1)(b))<\/span><\/td>\n<\/tr>\n<tr>\n<td><span class=\"\">To communicate with you, respond to enquiries, and provide customer support<\/span><\/td>\n<td><span class=\"\">Legitimate interests (Article 6(1)(f))<\/span><\/td>\n<\/tr>\n<tr>\n<td><span class=\"\">To send you marketing communications (where you have consented)<\/span><\/td>\n<td><span class=\"\">Consent (Article 6(1)(a))<\/span><\/td>\n<\/tr>\n<tr>\n<td><span class=\"\">To improve our Site, products, and services<\/span><\/td>\n<td><span class=\"\">Legitimate interests (Article 6(1)(f))<\/span><\/td>\n<\/tr>\n<tr>\n<td><span class=\"\">To comply with legal obligations, including tax, accounting, and regulatory requirements<\/span><\/td>\n<td><span class=\"\">Legal obligation (Article 6(1)(c))<\/span><\/td>\n<\/tr>\n<tr>\n<td><span class=\"\">To protect against fraud, unauthorised transactions, and other liabilities<\/span><\/td>\n<td><span class=\"\">Legitimate interests (Article 6(1)(f))<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<p class=\"ds-markdown-paragraph\"><span class=\"\">Where we rely on\u00a0<\/span><strong><span class=\"\">legitimate interests<\/span><\/strong><span class=\"\">, those interests are: (a) providing and improving our services; (b) ensuring the security and proper functioning of our Site; and (c) marketing and promoting our business. You have the right to object to processing based on legitimate interests.\u00a0<\/span><\/p>\n<hr \/>\n<h2><span class=\"\">4. Cookies and Tracking<\/span><\/h2>\n<p class=\"ds-markdown-paragraph\"><span class=\"\">We use cookies and similar tracking technologies on our Site. Under PECR, we require your consent for all non-essential cookies. Essential cookies necessary for the functioning of the Site may be set without prior consent.<\/span><\/p>\n<ul>\n<li>\n<p class=\"ds-markdown-paragraph\"><strong><span class=\"\">Essential Cookies:<\/span><\/strong><span class=\"\">\u00a0Required for basic Site functionality (e.g., session management, shopping cart).<\/span><\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\"><strong><span class=\"\">Analytics Cookies:<\/span><\/strong><span class=\"\">\u00a0Help us understand how visitors interact with our Site (e.g., Google Analytics).<\/span><\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\"><strong><span class=\"\">Marketing Cookies:<\/span><\/strong><span class=\"\">\u00a0Used to deliver relevant advertisements and track campaign performance.<\/span><\/p>\n<\/li>\n<\/ul>\n<p class=\"ds-markdown-paragraph\"><span class=\"\">You can manage your cookie preferences through our cookie consent tool, which is available when you first visit our Site. You can also adjust your browser settings to refuse cookies, though this may affect your experience.\u00a0<\/span><\/p>\n<hr \/>\n<h2><span class=\"\">5. Sharing Your Personal Data<\/span><\/h2>\n<p class=\"ds-markdown-paragraph\"><span class=\"\">We may share your personal data with the following categories of recipients:<\/span><\/p>\n<ul>\n<li>\n<p class=\"ds-markdown-paragraph\"><strong><span class=\"\">Service Providers:<\/span><\/strong><span class=\"\">\u00a0Third-party vendors who provide services on our behalf, including:<\/span><\/p>\n<ul>\n<li>\n<p class=\"ds-markdown-paragraph\"><span class=\"\">IT hosting and cloud providers<\/span><\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\"><span class=\"\">Payment processors (e.g., Stripe, PayPal)<\/span><\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\"><span class=\"\">Analytics providers (e.g., Google Analytics)<\/span><\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\"><span class=\"\">Email marketing platforms<\/span><\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\"><span class=\"\">Customer support platforms<\/span><\/p>\n<\/li>\n<\/ul>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\"><strong><span class=\"\">Delivery and Fulfilment Partners:<\/span><\/strong><span class=\"\">\u00a0Courier and logistics companies for order delivery.<\/span><\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\"><strong><span class=\"\">Professional Advisers:<\/span><\/strong><span class=\"\">\u00a0Accountants, lawyers, and auditors where necessary.<\/span><\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\"><strong><span class=\"\">Regulatory Authorities:<\/span><\/strong><span class=\"\">\u00a0If required by law or to protect our rights, safety, or property.<\/span><\/p>\n<\/li>\n<\/ul>\n<p class=\"ds-markdown-paragraph\"><span class=\"\">All third-party service providers are required to process your data in accordance with our instructions and applicable data protection laws. We have Data Processing Agreements in place with all relevant processors.\u00a0<\/span><\/p>\n<hr \/>\n<h2><span class=\"\">6. International Data Transfers<\/span><\/h2>\n<p class=\"ds-markdown-paragraph\"><span class=\"\">Your personal data may be transferred to, and processed in, countries outside the United Kingdom. This may include the European Economic Area (EEA) and the United States. Where we transfer your data internationally, we ensure appropriate safeguards are in place, such as:<\/span><\/p>\n<ul>\n<li>\n<p class=\"ds-markdown-paragraph\"><span class=\"\">Transfers to countries with adequacy regulations issued by the UK Government.<\/span><\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\"><span class=\"\">Standard contractual clauses approved by the UK Information Commissioner&#8217;s Office (ICO), including the UK International Data Transfer Agreement (IDTA) or the UK Addendum to the EU Standard Contractual Clauses.<\/span><\/p>\n<\/li>\n<\/ul>\n<p class=\"ds-markdown-paragraph\"><span class=\"\">You can request a copy of these safeguards by contacting us.\u00a0<\/span><\/p>\n<hr \/>\n<h2><span class=\"\">7. Data Retention<\/span><\/h2>\n<p class=\"ds-markdown-paragraph\"><span class=\"\">We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for legal, accounting, or reporting requirements.<\/span><\/p>\n<p class=\"ds-markdown-paragraph\"><strong><span class=\"\">Retention periods:<\/span><\/strong><\/p>\n<ul>\n<li>\n<p class=\"ds-markdown-paragraph\"><strong><span class=\"\">Contact and enquiry data:<\/span><\/strong><span class=\"\">\u00a0Up to 2 years after your last interaction.<\/span><\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\"><strong><span class=\"\">Transaction data:<\/span><\/strong><span class=\"\">\u00a06 years to comply with tax and accounting obligations (HMRC requirements).<\/span><\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\"><strong><span class=\"\">Marketing data:<\/span><\/strong><span class=\"\">\u00a0Until you unsubscribe or withdraw consent.<\/span><\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\"><strong><span class=\"\">Account data:<\/span><\/strong><span class=\"\">\u00a0For as long as your account remains active, plus a reasonable period thereafter.<\/span><\/p>\n<\/li>\n<\/ul>\n<p class=\"ds-markdown-paragraph\"><span class=\"\">When data is no longer required, it will be securely deleted or anonymised.\u00a0<\/span><\/p>\n<hr \/>\n<h2><span class=\"\">8. Data Security<\/span><\/h2>\n<p class=\"ds-markdown-paragraph\"><span class=\"\">We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include:<\/span><\/p>\n<ul>\n<li>\n<p class=\"ds-markdown-paragraph\"><span class=\"\">Encryption of data in transit (SSL\/TLS)<\/span><\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\"><span class=\"\">Access controls and restricted permissions<\/span><\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\"><span class=\"\">Regular security assessments and staff training<\/span><\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\"><span class=\"\">Secure storage systems and firewalls<\/span><\/p>\n<\/li>\n<\/ul>\n<p class=\"ds-markdown-paragraph\"><span class=\"\">While we strive to protect your data, no transmission over the internet is completely secure. We cannot guarantee absolute security, but we take all reasonable steps to safeguard your information.\u00a0<\/span><\/p>\n<hr \/>\n<h2><span class=\"\">9. Your Rights<\/span><\/h2>\n<p class=\"ds-markdown-paragraph\"><span class=\"\">Under the UK GDPR, you have the following rights regarding your personal data:<\/span><\/p>\n<ul>\n<li>\n<p class=\"ds-markdown-paragraph\"><strong><span class=\"\">Right to be Informed:<\/span><\/strong><span class=\"\">\u00a0You have the right to know how we collect and use your data (this Privacy Policy fulfils that requirement).<\/span><\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\"><strong><span class=\"\">Right of Access:<\/span><\/strong><span class=\"\">\u00a0You can request a copy of the personal data we hold about you (Subject Access Request). We will respond within one month and provide the information free of charge, unless requests are manifestly unfounded or excessive.<\/span><\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\"><strong><span class=\"\">Right to Rectification:<\/span><\/strong><span class=\"\">\u00a0You can request correction of inaccurate or incomplete data.<\/span><\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\"><strong><span class=\"\">Right to Erasure (&#8220;Right to be Forgotten&#8221;):<\/span><\/strong><span class=\"\">\u00a0You can request deletion of your data in certain circumstances.<\/span><\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\"><strong><span class=\"\">Right to Restrict Processing:<\/span><\/strong><span class=\"\">\u00a0You can request that we restrict the processing of your data.<\/span><\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\"><strong><span class=\"\">Right to Data Portability:<\/span><\/strong><span class=\"\">\u00a0You can request a copy of your data in a structured, machine-readable format and have it transferred to another controller.<\/span><\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\"><strong><span class=\"\">Right to Object:<\/span><\/strong><span class=\"\">\u00a0You can object to processing based on legitimate interests, including direct marketing.<\/span><\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\"><strong><span class=\"\">Right to Withdraw Consent:<\/span><\/strong><span class=\"\">\u00a0Where we rely on your consent, you can withdraw it at any time.<\/span><\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\"><strong><span class=\"\">Rights relating to Automated Decision-Making:<\/span><\/strong><span class=\"\">\u00a0We do not engage in automated decision-making or profiling that has legal or significant effects.\u00a0<\/span><\/p>\n<\/li>\n<\/ul>\n<p class=\"ds-markdown-paragraph\"><span class=\"\">To exercise any of these rights, please contact us at\u00a0<\/span><strong><span class=\"\">indigo-mesa.online@gmail.com<\/span><\/strong><span class=\"\">\u00a0or write to us at the address above. You do not have to pay a fee for these requests.<\/span><\/p>\n<p class=\"ds-markdown-paragraph\"><span class=\"\">You also have the right to lodge a complaint with the\u00a0<\/span><strong><span class=\"\">Information Commissioner&#8217;s Office (ICO)<\/span><\/strong><span class=\"\">, the UK supervisory authority for data protection issues. Please contact us first, so we can address your concerns directly.<\/span><\/p>\n<p class=\"ds-markdown-paragraph\"><strong><span class=\"\">Information Commissioner&#8217;s Office:<\/span><\/strong><\/p>\n<ul>\n<li>\n<p class=\"ds-markdown-paragraph\"><strong><span class=\"\">Website:<\/span><\/strong><span class=\"\">\u00a0<\/span><a href=\"https:\/\/www.ico.org.uk\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span class=\"\">www.ico.org.uk<\/span><\/a><\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\"><strong><span class=\"\">Address:<\/span><\/strong><span class=\"\">\u00a0Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF<\/span><\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\"><strong><span class=\"\">Telephone:<\/span><\/strong><span class=\"\">\u00a00303 123 1113<\/span><\/p>\n<\/li>\n<\/ul>\n<hr \/>\n<h2><span class=\"\">10. Third-Party Links<\/span><\/h2>\n<p class=\"ds-markdown-paragraph\"><span class=\"\">Our Site may contain links to third-party websites, plug-ins, and applications. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices. We encourage you to read the privacy policy of every website you visit.\u00a0<\/span><\/p>\n<hr \/>\n<h2><span class=\"\">11. Children&#8217;s Data<\/span><\/h2>\n<p class=\"ds-markdown-paragraph\"><span class=\"\">Our Site is not intended for children under 16 years of age. We do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately, and we will take steps to delete such information.<\/span><\/p>\n<hr \/>\n<h2><span class=\"\">12. Changes to This Privacy Policy<\/span><\/h2>\n<p class=\"ds-markdown-paragraph\"><span class=\"\">We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our Site with a revised &#8220;Last Updated&#8221; date. Where required, we will seek your consent to significant changes.<\/span><\/p>\n<p class=\"ds-markdown-paragraph\"><span class=\"\">Please review this Privacy Policy periodically to stay informed about how we protect your data.<\/span><\/p>\n<hr \/>\n<h2><span class=\"\">13. Contact Us<\/span><\/h2>\n<p class=\"ds-markdown-paragraph\"><span class=\"\">If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:<\/span><\/p>\n<p class=\"ds-markdown-paragraph\"><strong><span class=\"\">Indigo Mesa Online<\/span><\/strong><br \/>\n<span class=\"\">47 MacDonald St, Birmingham B5 6TG, United Kingdom<\/span><br \/>\n<strong><span class=\"\">Email:<\/span><\/strong><span class=\"\">\u00a0<\/span><span class=\"\">indigo-mesa.online@gmail.com<\/span><br \/>\n<strong><span class=\"\">Telephone:<\/span><\/strong><span class=\"\">\u00a0+441216666016<\/span><\/p>\n<p class=\"ds-markdown-paragraph\"><span class=\"\">We will respond to all enquiries as promptly as possible.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Last Updated:\u00a0August 25, 2026 Indigo Mesa Online\u00a0(&#8220;we,&#8221; &#8220;us,&#8221; or &#8220;our&#8221;) operates the website\u00a0indigo-mesa.online\u00a0(the &#8220;Site&#8221;). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-66","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/indigo-mesa.online\/index.php?rest_route=\/wp\/v2\/pages\/66","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/indigo-mesa.online\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/indigo-mesa.online\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/indigo-mesa.online\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/indigo-mesa.online\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=66"}],"version-history":[{"count":1,"href":"https:\/\/indigo-mesa.online\/index.php?rest_route=\/wp\/v2\/pages\/66\/revisions"}],"predecessor-version":[{"id":67,"href":"https:\/\/indigo-mesa.online\/index.php?rest_route=\/wp\/v2\/pages\/66\/revisions\/67"}],"wp:attachment":[{"href":"https:\/\/indigo-mesa.online\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=66"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}